In case you might have missed it, we are moving!
What does that mean for you as a client? Well, all your frequently asked questions are right here.
We’ll continue to update this thread as we settle into our new space. We’re sure there’ll be a teething problem or two, so do check back once the move is complete. If you’re ever in doubt, our brilliant receptionist Penny will be here to help at (02) 4227 6833!
When are you moving?
We will be operating out of the new premises from Monday the 4th of September!
Check back here, at our Facebook page, or on LinkedIn for the latest updates!
What is your new address?
Our new office is located at Level 10, 101 Crown St, Wollongong NSW 2500.
It is located right next door to our current premises inside the new Lang’s Corner building!
How do I access the new office?
Our new office will work a little differently to our current premises.
Instead of walking straight off the mall into reception, you’ll need a QR code to access our office on Level 10. The process will work like this:
- 1. Contact our office to make your appointment
- 2. Reception will send you a QR code prior to your appointment
- 3. Use your QR code to scan through the security gates on the ground floor
- 4. You’ll be directed to a lift that will automatically take you up to Level 10
- 5. Take a seat in reception! Your lawyer will call you into a meeting shortly. Take some time to wander down the hallway and admire the view too!
If you encounter any issues, Penny will be on call at (02) 4227 6833!
I’m bringing someone with me to my appointment, do they need a QR code?
Yes. Let us know who’ll be attending the meeting with you and we’ll ensure you all have a code!
To notify us, speak to your Legal Assistant at the time of booking, or contact reception anytime thereafter.
Is there an alternative to a digital QR code?
Absolutely! The QR code is our preferred method of entry, but we will have plenty of alternatives for those unable to access a digital QR code.
Please contact reception, or let us know at time of booking to discuss an alternative.
Will I need my QR code to exit the building?
Nope! The security gates on the ground floor are motion-sensing and will open automatically for you on your way out.
I’d like to pop-in to drop something off. Is that okay?
Contact reception and we’ll see what we can do!
I haven’t received my QR code? Help!
Please contact reception if you have not received the code within 24 hours of your appointment.
There are no buttons in the lift? Help!
Lang’s Corner is a state-of-the-art office building. The QR code you scan in with will automatically notify the lifts to send you up to our office on Level 10.
Don’t worry, we find it a bit spooky too.
Are your new premises disability-accessible?
Yes! We’ll never let a client’s injury or disability get in the way of the best possible legal care.
On-premises parking is available for clients with an MPS permit. Notify a member of our team to find out more.
We also offer appointments by phone or video-conference, and can even arrange in-home appointments for clients who are severely incapacitated. Just let our wonderful staff know and they will happily make an arrangement to suit you.
Get in touch:
Still have some burning questions? Anything we’ve missed?
Give us a call on (02) 4227 6833 or email email@example.com to find out more!
One call can make all the difference.